Health Force & ULS Coimbra

Hospital systems are full of repetitive admin tasks. What if AI could handle them quietly, securely, and without changing how staff work?
That’s what Health Force set out to prove through a two-month pilot at ULS Coimbra, supported by TEF-Health.
What was the challenge? To validate the solution, the company needed access to real hospital infrastructure, non-clinical data, and a live environment to test automation performance, data integrity, and security. Health Force is developing a system of AI agents to automate and streamline daily hospital administrative processes, without disrupting existing systems or interfaces.
How the Hospital Got Involved? The pilot focused on automating a monthly administrative task performed by the hospital, which included:
Identify top use cases for hospitals in Portugal, Observe real hospital data workflows, Detail the use case and requirements, Validate agent output, usability, and compliance expectations. Hospitals are increasingly becoming testing grounds for operational AI — not just in diagnostics, but also in administration and logistics. Through TEF-Health, innovators like Health Force gain access to secure, structured, and scalable environments to validate their solutions.